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A
albertf78882225
Participant
December 20, 2016
Question

organizer [PSE15: Unable to launch Organizer. Editor works OK.]

  • December 20, 2016
  • 2 replies
  • 628 views

I just installed elements 15. When I turn it on if I hit editor it works but if I hit organizer it turns itself off or it keeps waiting and the message says the program is not responding. I tried it many times and it keeps doing the same, I tried uninstalling the program and reinstalling it but the same problem happens.

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    2 replies

    A
    Anwesha Dev Chaudhary
    Participating Frequently
    December 20, 2016

    Sorry for the inconvenience.

    Can you please let us know the number of media items in your catalog?

    If its too large, please try out following steps:

    1. While launching Elements Organizer, keep Shift key pressed

    2. Manage Catalogs dialog will pop up. Click on New and create a new catalog

    3. When EO launches with this newly created catalog, go to Edit > Preferences

    4. Under Files section, un-check the option to Automatically Generate thumbnails for video files

    5. Under Media Analysis section, un-check the option to Run Face Recognition Automatically

    6. Now try switching back to your older catalog from File > Manage Catalogs

    Let us know if it helps.

    Thanks,
    Anwesha

    N
    no4018
    Participant
    February 23, 2017

    What is too large for PSE Organizer 15?

    MichelBParis
    MichelBParis
    Legend
    February 23, 2017

    no4018  wrote

    What is too large for PSE Organizer 15?

    Photoshop Elements maximum image size limits

    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    December 20, 2016

    Which operating system?

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