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Organizer shows only 25 videos

New Here ,
Aug 26, 2024 Aug 26, 2024

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I clumsily typed a string of characters that resulted in Organizer only showing 25 videos.  It's as though I have searched by media type but the search feature shows no active search.  I have tried importing all my media files  but the import dialog reports that the files are already present.  When I use the Search by Calendar feature the icon for January, 2024 indicates 87 files which is  right but when I click on it I only retrieve one video file.  When I search by Media type - Video I do get 25 matches.  When I search Media type - Photos I get "No media available".  There are about 6800 photos.   I would appreciate any suggestions.   Thanks.

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Mac , Organizer , Problem or error

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New Here ,
Aug 26, 2024 Aug 26, 2024

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Let me add that I have quit and reopened Organizer and also restarted the computer and the problem persists.

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New Here ,
Aug 27, 2024 Aug 27, 2024

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OK.  I created a new catalog and imported 6904 files.  Organizer showed them all.  I selected one photo and enlarged it to make sure I had more than the thumbnail.  All OK.  But when I went back to the grid all that showed were my video files.  When I search for Media Type - Photos no media are found.  I guess it might be time to uninstall/reinstall Photoshop Elements.  

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New Here ,
Aug 27, 2024 Aug 27, 2024

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I uninstalled Photoshop Elements with the official Adobe Uninstaller App and then reinstalled.  Somehow the program was aware of the the catalogs I had previously created and with them my problem persists.  Organizer shows only my video files.   I create new catalog, import 6904 files.  Initial Organizer grid shows them all.  All seems to be well.  I select a photo and double click on it.   Try to open Editor and while I am locating my serial no. I get an error message from Organizer - Sorry an error occurred.  When I reopen Organizer my problem is back.  Only videos are shown.

 

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New Here ,
Aug 27, 2024 Aug 27, 2024

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I created a new mini catalog with two photos in it.  At first all is well.  But when I return to grid -- nothing.  Web search found:  "Also, in View -> Media Type,  Please check all the options."

PHOTOS IS UNCHECKED!  I don't know why, but checking it fixes problem --- for now.

 

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