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Participant
November 22, 2018
Question

ouverture menu fichier PSP Elements 2019 Organiser + pop-up publicitaire

  • November 22, 2018
  • 2 replies
  • 440 views

Bonjour, le menu fichier s'ouvre au bout de 15 secondes alors que tout les autres menus s'affiche instantanément, est-ce normal ?

De plus j'ai un pop-up publicitaire qui s'ouvre régulièrement en bas a gauche de mon écran, il y a t'il un moyen de le supprimer?

D'avance merci

Hello, the file menu opens after 15 seconds while all other menus appear instantly, is this normal?

In addition I have a pop-up advertising that opens regularly down the left of my screen, there is a way to delete it?

Thanks in advance

pour infos :

Elements Organizer 17.0.0.0

Version principale : 17.0 (20180830.m.125874)

Version de langue : 17.0 (20180830.m.125874)

Catalogue en cours :

Nom du catalogue : Mon catalogue

Emplacement du catalogue : C:\ProgramData\Adobe\Elements Organizer\Catalogs\Mon catalogue\

Taille du catalogue : 333,2 Mo

Taille du cache du catalogue : 2,5 Go

Système :

Nom du système d'exploitation : Windows 10

Version du système d'exploitation : 10.0

Architecture du système : AMD processeur Famille : 15 Modèle : 2 Niveau : 0 avec MMX, Entier SSE, FP SSE, SSE2

Mémoire intégrée : 15,9 Go

Mémoire disponible : 10,9 Go

This topic has been closed for replies.

2 replies

Participant
November 28, 2018

new problem...unable to perform incremental backup, 3 hours after starting backup, operation was still not complete

Participating Frequently
November 26, 2018

All menus should open instantly. You can try refreshing the preferences and hope it helps.

For that do one of the following:

  • Press and hold Alt+Control+Shift (Mac: Option+Command+Shift) immediately after Photoshop Elements begins launching. Click Yes to delete the Adobe Photoshop Elements settings file.
  • Go to Edit > Preferences (Mac: Photoshop Elements > Preferences > General), click the Reset Preferences on next launch button, and then click OK. When you restart Adobe Photoshop Elements, all preferences are reset to default settings.

A new preferences file is created the next time you start Photoshop Elements Editor.

For the second query, regarding advertising, kindly update your preferences under Edit menu > Preferences > Adobe Partner Services.

Hope this solves your queries. Let us know if you need further help.

Regards,
Nidhi

Participant
November 26, 2018

Thank you for answering me but the problem is when I am identifying people with facial recognition, the file menu is very slow to open. now, I encounter a new problem on the automatic monitoring of the files, it does not work even after the reinstallation of adobe elements ... difficult to believe but for the moment Picasa 3 works better on facial identification with the same number of pictures  ... and after a few tens of minutes, the program closes without error message. I don't want to disable facial recognition because that's why I bought the software.