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Part of upper and lower panels blacked out

New Here ,
Mar 17, 2023 Mar 17, 2023

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I'm using Windows 11 (but the same problem occurred with Windows 10) and have Photoshop Elements Version 21.0 installed. 

As shown in the attached file, part of the upper panel showing basic, guided and expert views, and also part of the lower panel are blacked out. So I have to move my cursor around and guess where the basic or expert views are located, and when I open one of the tools, much of it doesn't show, nor do all the photos that I have opened because they are in the blacked-out area. 

Has anyone run into this problem and found a solution?

 

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Problem or error , Windows

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Community Expert ,
Mar 17, 2023 Mar 17, 2023

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It looks like you are using an ultra wide monitor.  Make sure that you are using the recommended aspect ratio (in Windows>Display Settings). Then try reducing the size of the Elements window so that it is closer to a 16:9 ratio. 

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