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alans33469741
alans33469741
Participant
October 10, 2017
Question

PE15 Printing issue

  • October 10, 2017
  • 1 reply
  • 166 views

I recently upgraded from Photoshop Elements PE 11 to PE15. Irun Windows 10 on a laptop and on a desktop, in the same Homegroup. I have an HP 6520 printer attached by USB to the desktop and by WiFi to the laptop. When I print an image from the PE menu the landscape selection seems to work correctly but when trying to print an image in portrait the final image is severely cropped (see attachment). I’ve checked and confirmed that the portrait options have been selected in PE. All worked correctly in PE 11. Any suggestions as to what might be wrong please before I waste any more paper ?

The HP print function works perfectly by the way.


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    1 reply

    hatstead
    hatstead
    Inspiring
    October 10, 2017

    Suggest that you reset preferences to default, as that may fix it. To do that, go to Edit>Preferences>General and look for this:

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices