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philp76653852
philp76653852
Participant
March 30, 2018
Question

Photo doesn't Display in Organizer

  • March 30, 2018
  • 1 reply
  • 365 views

I have about 8 photos (out of 10K) that do not display when imported from a file (scanned image).  I can open it in the Photo Editor and see the photo  but it doesn't display in Organizer (I can see the metadata).  Why is this happening and how do I correct this?  Elements Organizer 14.

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    1 reply

    A
    Adobe Employee
    arshla jindal
    Adobe Employee
    April 2, 2018

    Can you please specify what happens to the photo in Elements Organizer? A screenshot can be helpful.

    Also mention your OS details.

    Thanks.

    philp76653852
    philp76653852Author
    Participant
    April 2, 2018

    I have Windows 10 Home (64-bit), Version 1709, OS build 16299.309.

    The photo displays fine in Windows Explorer.

    Here is screenshot so you can see what it looks like.  I attached one of the troublesome photos to see if that helps.

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