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M
marliesm75336165
Participant
February 28, 2017
Question

photo elements 15 : error 16

  • February 28, 2017
  • 1 reply
  • 796 views

When I will start Adobe Photoshop Elements 15 it often doesn't open and gives the error 16. The only way to restore error is to install the program again. This error 16 has repeated for the third time now in two weeks. When I online downloaded this program on our Mac OS X 10.11.6 , I also made the available update.

Is there a troubleshooting available ??

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    1 reply

    A
    Community Manager
    Anwesha Dev ChaudharyCommunity Manager
    Community Manager
    February 28, 2017

    Please try out the instructions mentioned in the article Configuration error in Adobe Creative Cloud ​

    Let us know if issue still exists.

    Thanks,

    Anwesha

    B
    bobsat
    Participant
    March 20, 2017

    Followed instructions on Creative Cloud. Same error 16.

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