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Photomerge Photoshop Elements

New Here ,
Dec 12, 2016 Dec 12, 2016

Photoshop Elements 15 keeps crashing when I try to use the Photomerge operations. I've resent preferences and that doesn't help. Any suggestions? Working on a PC with Windows 10. Please help.

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Adobe Employee ,
Dec 12, 2016 Dec 12, 2016

Hi Jessica,

What Photomerge you are using? And at what step it is crashing?

Thanks,

Rupali

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Adobe Employee ,
Dec 12, 2016 Dec 12, 2016

Hi Jessica,

Please answer my following queries regarding your issue:

  • Does it crash everytime you do Photomerge or is it intermittent?
  • Please mention the steps if you have any when the reproducibility of crash is 100%
  • The following help article mentions two solutions for a similar problem:

Photoshop Elements 14 crashes on using Photomerge Panorama

       Try these and mention if the issue resolves.

  • It would be helpful if you can share the crash logs with us for further investigation.

Thanks,

Arshla

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New Here ,
Jan 06, 2017 Jan 06, 2017

I have the same problem.  The photomerge panorama works fine with PSE14, but stopped working when I upgraded to PSE15.

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Adobe Employee ,
Jan 09, 2017 Jan 09, 2017
LATEST

Hi,

Did you try the solutions mentioned above for this issue?

If not, please try and respond back.

Thanks,

Arshla

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