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Participant
February 5, 2018
Question

Photoshop 13 won't allow me to use the Image > Transfer option - Help!

  • February 5, 2018
  • 1 reply
  • 536 views

When I open a photo to edit, the program won't allow me to use the Image > Transfer option. It has always allowed me to do this before.

What do I do? Any help will be greatly appreciated - thank you!

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    1 reply

    Little_Pale_Face
    Inspiring
    February 5, 2018

    Hi,

    Dou you mean Image -> Transform?

    Are you in Expert Mode?

    Which operating system are you running on?

    Brian

    julie8Author
    Participant
    February 5, 2018

    and yes - Image-Transform- Skew. It's grayed and won't allow me to use it or recompose.

    Little_Pale_Face
    Inspiring
    February 6, 2018

    Hi,

    You are not alone in having problems with the 13.1 update.

    The current Adobe answer is here

    Update message appears repeatedly in Photoshop Elements

    However, on my test system it doesn't solve the problem and causes a few more. The update still fails.

    I resorted to turning off the updates by going to Help -> Updates

    Click on Preferences button and uncheck the Elements 13 options.

    Do you by any chance have Creative Cloud installed on your PC?

    Brian


    Hi,

    Do you by any chance have PSE 14 installed on your PC - even the trial version?

    On my system, I uninstalled Photoshop Elements 14 and Premiere Elements 14 and then the PSE 13.1 update worked!

    Brian