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Participant
September 16, 2017
Question

Photoshop 15 Serial number

  • September 16, 2017
  • 2 replies
  • 598 views

I am trying to re-download this program however I am having trouble getting the correct serial to finish the download. I have the 24 digit number however the download prompt only allows 5. Where or how do I get the correct numbers/letters??

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    2 replies

    John Waller
    Community Expert
    Community Expert
    September 16, 2017

    I have the 24 digit number however the download prompt only allows 5.

    Do you mean you see 6 blank boxes on screen?

    If so, you enter your serial number in groups of 4; one group in each box. So 4 numbers in each box.

    JJMack
    Community Expert
    Community Expert
    September 16, 2017