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Photoshop Element 2024: Current OS version 6.1.7600 doesn't satisfy OS requirements

Community Beginner ,
May 27, 2024 May 27, 2024

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Hi 
 
I cannot download Camera Raw from PSE 2024.
Error code 190 is displayed.
Arnaud37011025psm5_0-1716818632306.png

 

My operating system (OS) is Microsoft Windows 10 Home (x64) Build 19045.4412.
Can you tell me if this OS is compatible with PSE 2024? If this is not the case, what do you advise me to do?
Thanks in advance
Arnaud
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Download and install , Problem or error , Windows

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Explorer ,
May 28, 2024 May 28, 2024

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As far as I can remember OS version 6.1.7600 is the old Windows 7 (without servicepacks).

Do you start Photoshop Elements in Windows 7 compatibility mode ?

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Community Beginner ,
May 28, 2024 May 28, 2024

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Thanks Stephan for your help. 

I start PSE in windows 7 compatibility mode.

Thank you in advance for your advice

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Explorer ,
May 28, 2024 May 28, 2024

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Then the question is : Why do you start PSE oin Windows 7 compatibility mode ? Is there a special reason ?

My advice is to disable this compatibility mode, then Windows 10 will be recognized as OS.

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Community Beginner ,
May 28, 2024 May 28, 2024

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The reason is that I followed the procedure to resolve another issue: 

"

ippcvy8.ddl manquant et code erreur 199

 


This is a problem that was caused by the Elements 2024.2 update. The current solution is to roll bac...
. "

In this procedure the recommendation was to start with windows 7.

Would you recommend to switch to windows 10?

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Explorer ,
May 28, 2024 May 28, 2024

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I also rolled back to PSE 2024.0, but I don't start PSE in compatibility mode.
I would recommend you to try it that way too.

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Community Beginner ,
May 28, 2024 May 28, 2024

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Thanks. I will and will come back if this issue remains

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