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jhonatan800
Participating Frequently
July 25, 2019
Question

Photoshop Elements 10 won't open any files

  • July 25, 2019
  • 2 replies
  • 694 views

Hello, i use adobe photoshop elements 10 and my computer runs on windows 7, every time i try open an image or place an image on a blank page photoshop stop responding, i then have to close photoshop, it works when i open an image with photoshop but wont let me place imagen over the image. Any help will be appreciated

Message was edited by: Akash Sharma

    This topic has been closed for replies.

    2 replies

    J
    jhonatan800Author
    Participating Frequently
    July 25, 2019

    It also stops responding when i try to save a file

    Akash Sharma
    Akash Sharma
    Legend
    July 25, 2019

    Moved to Photoshop Elements​

    Hi Jhonatan800,

    Sorry that Photoshop Elements 10 is crashing on your Windows 7 computer every time you open a file.

    Could you please take a look at the steps mentioned in this article Launch issues in Photoshop Elements, Premiere Elements, and Elements Organizer on Windows and let us know if that helps?

    Also, if the above steps do not help please check out this article for more advanced troubleshooting steps: Troubleshoot system errors, freezes, and crashes in Photoshop Elements ​

    Thanks,

    Akash

    J
    jhonatan800Author
    Participating Frequently
    July 25, 2019

    Thanks for the help, but unfortunately my photoshop remains the same

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    July 25, 2019

    Even after trying newer and older graphics drivers?

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