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tammyl37097158
Participant
December 19, 2018
Answered

Photoshop Elements 12 Keeps Crashing on Mac

  • December 19, 2018
  • 3 replies
  • 4296 views

I recently updated my Macbook Pro to Mojave and also went through and cleaned out my computer.  I deleted AAM Launcher without knowing the consequences.... anyway.  Coincidentally, ever since these things both happened, any time I open up Photoshop on my mac, the screen pops up.  But then when I click anywhere within the application, it crashes.

I got in contact with chat help with Adobe - tried uninstalling photoshop and then reinstalling as well as re downloading the AAM Launcher.  Still crashes! They told me to ask on here for a solution.  Can anyone offer any insight?

This topic has been closed for replies.
Correct answer tammyl37097158

I solved it myself... on Mac go to System Preferences --> Security and Privacy --> Privacy --> Accessibility --> Then click on box to allow Photoshop to have control of computer.

3 replies

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dstacyh
Participant
May 16, 2020

I can't get this to work and I have tried all recommendations. Here is the error I get and it just shuts down once I try to save the file.
Process: Adobe Photoshop Elements Editor [2069]
Path: /Applications/Adobe Photoshop Elements 12/*/Adobe Photoshop Elements Editor.app/Contents/MacOS/Adobe Photoshop Elements Editor
Identifier: com.adobe.PhotoshopElements
Version: 12.1 [20140303.12.1.49334] (12)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe Photoshop Elements Editor [2069]
User ID: 501

Date/Time: 2020-05-13 09:11:40.424 -1000
OS Version: Mac OS X 10.15.4 (19E287)
Report Version: 12
Anonymous UUID: EFA36A9E-2423-82D9-3968-1DB48DA7C092

Sleep/Wake UUID: 4348CB84-617E-4252-BF9E-8278772B4207

Time Awake Since Boot: 550000 seconds
Time Since Wake: 44000 seconds

System Integrity Protection: enabled

    kimn51852506
    kimn51852506
    Participant
    January 2, 2019

    Thank you! Same was happening to me, and your fix worked! 

    T
    tammyl37097158AuthorCorrect answer
    Participant
    December 20, 2018

    I solved it myself... on Mac go to System Preferences --> Security and Privacy --> Privacy --> Accessibility --> Then click on box to allow Photoshop to have control of computer.

      conne00
      conne00
      Participant
      January 1, 2019

      Thank you!  Elements was crashing with every change I made to a  file. Your fix worked for me!

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