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Participant
April 29, 2020
Question

Photoshop Elements 12 missing files

  • April 29, 2020
  • 3 replies
  • 205 views

I have Photoshop elements 12. A growing number of my pictures have the ? icon indicating missing file. I have not moved the pictures and am puzzled as to what is causing this. My operating system is Windows10. Can anyone help pleasE

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3 replies

Greg_S.
Community Expert
Community Expert
April 29, 2020

. . .  Correction.  Actually, it will open the Missing Files dialog.  So, you can simply double-click on a missing file and it will bring up the dialog which will show the expected location of the image.  This may help you figure out why the file is missing.

 

Greg_S.
Community Expert
Community Expert
April 29, 2020

Select one of the missing photos and click on the Location link in the Information panel.  That will open up an Explorer window where the Organizer thinks the file is stored.

Peru Bob
Community Expert
Community Expert
April 29, 2020

Are the photos on an external drive not connected to the computer?