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alext45907365
Participant
November 16, 2017
Question

Photoshop elements 13 Quit unexpectedly

  • November 16, 2017
  • 3 replies
  • 997 views

I have uninstalled and re downloaded several times, i keep getting the same error message.

' Photoshop editor 13 quit unexpectedly '

Process:               Adobe Photoshop Elements 13 Editor [980]

Path:                  /Applications/Adobe Photoshop Elements 13 & Adobe Premiere Elements 13.app/Contents/MacOS/Adobe Photoshop Elements 13 Editor.app/Contents/MacOS/Adobe Photoshop Elements 13 Editor

Identifier:            com.adobe.pse13editor

Version:               13.0 (13.0.0.0)

Code Type:             X86-64 (Native)

Parent Process:        ??? [1]

Responsible:           Adobe Photoshop Elements 13 Editor [980]

User ID:               501

Date/Time:             2017-11-16 13:49:17.992 +0200

OS Version:            Mac OS X 10.10.5 (14F2511)

Report Version:        11

Anonymous UUID:        7E969604-B00A-267D-9B74-4F1D26520610

Sleep/Wake UUID:       11EAF052-DED8-4135-9FDD-238C93E809D0

Time Awake Since Boot: 9600 seconds

Time Since Wake:       970 seconds

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000

VM Regions Near 0:

Please help !!!!

    This topic has been closed for replies.

    3 replies

    Participant
    June 1, 2018

    Photoshop Elements quit unexpectedly

    Michael J. Hoffman
    Community Expert
    Community Expert
    November 17, 2017

    You can get to this thread directly (if you’re reading this in an email notification) by clicking the link to “View the full discussion.” The Photoshop Elements forum area is here:

    Photoshop Elements

    Mike

    Michael J. Hoffman
    Community Expert
    Community Expert
    November 16, 2017

    I’ve moved this to the Photoshop Elements forum.

    alext45907365
    Participant
    November 16, 2017

    thanks, is there a link to get there ?