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Photoshop elements 13 Quit unexpectedly

New Here ,
Nov 16, 2017 Nov 16, 2017

I have uninstalled and re downloaded several times, i keep getting the same error message.

' Photoshop editor 13 quit unexpectedly '

Process:               Adobe Photoshop Elements 13 Editor [980]

Path:                  /Applications/Adobe Photoshop Elements 13 & Adobe Premiere Elements 13.app/Contents/MacOS/Adobe Photoshop Elements 13 Editor.app/Contents/MacOS/Adobe Photoshop Elements 13 Editor

Identifier:            com.adobe.pse13editor

Version:               13.0 (13.0.0.0)

Code Type:             X86-64 (Native)

Parent Process:        ??? [1]

Responsible:           Adobe Photoshop Elements 13 Editor [980]

User ID:               501

Date/Time:             2017-11-16 13:49:17.992 +0200

OS Version:            Mac OS X 10.10.5 (14F2511)

Report Version:        11

Anonymous UUID:        7E969604-B00A-267D-9B74-4F1D26520610

Sleep/Wake UUID:       11EAF052-DED8-4135-9FDD-238C93E809D0

Time Awake Since Boot: 9600 seconds

Time Since Wake:       970 seconds

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000

VM Regions Near 0:

Please help !!!!

938
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Community Expert ,
Nov 16, 2017 Nov 16, 2017

I’ve moved this to the Photoshop Elements forum.

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New Here ,
Nov 16, 2017 Nov 16, 2017

thanks, is there a link to get there ?

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Community Expert ,
Nov 17, 2017 Nov 17, 2017

You can get to this thread directly (if you’re reading this in an email notification) by clicking the link to “View the full discussion.” The Photoshop Elements forum area is here:

Photoshop Elements

Mike

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New Here ,
May 31, 2018 May 31, 2018
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Photoshop Elements quit unexpectedly

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