Photoshop Elements 13 won't open

Forum|Forum|7 years ago
December 7, 2018
1 reply
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I bought Photoshop Elements 13 several years ago. Today I tried to open it and it went to the Adobe logon screen that says Login is required. Then it goes to a free trial period. I don't need a free trial if I already paid for it. How can I get it to work again?

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A

arshla jindal

Adobe Employee

Hi,

Until you license the product (i.e. activate it using the serial key), it continues to run in trial mode and you would get Login required dialog everytime you launch application or if your trial period has expired.

Follow the steps mentioned at following link to license: Download and install Photoshop Elements

Thanks.