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DPR59
Participant
January 27, 2020
Question

Photoshop Elements 13

  • January 27, 2020
  • 1 reply
  • 247 views

I have recently bought a new Dell laptop which doesn't have a cd drive so am unable to load the Elements 13 cd I brought from Costco. The Cd was loaded on my old PC but would like it now on the newer Dell model. I have the box and serial number but not the receipt. Both laptops are Windows 10. Any advice would be appreciated. Thanks.

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1 reply

John Waller
Community Expert
John WallerCommunity Expert
Community Expert
January 27, 2020

Quickest way would be to buy an external DVD drive for $30 and connect it via a USB port. Then install via your disk.

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DPR59Author
Participant
January 28, 2020

Thanks John, I think that might be my only option as I have tried transferring using a hard drive which didn't work out. I was hoping that in this day and age that a big company would retain copies of their old programs which customers could just download if they had the old serial number or proof of purchase but I guess customer service went out years ago. Thank you for your time.

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