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tom_ff
tom_ff
Participant
November 29, 2016
Answered

Photoshop Elements 15 not usable

  • November 29, 2016
  • 3 replies
  • 1264 views

I have installed the new version PSE15 (german version). I use Window 10 Pro.

After the installation I started the Organizer.

But in the Organizer all pull down menus are not working.

On top of the windows the menus for file, search, view, help etc. will not open. I can click onit but no menu is opened.

Same for the choice menu of import, create etc.

The editor ist working fine, but the organizer is not usable at all.

Any help is welcome.

This topic has been closed for replies.
Correct answer 99jon

Do you have the Windows task bar set to "auto-hide"

If so try un-checking that option

See this help link:

Mouse cursor not visible or menus not opening in Adobe Elements Organizer

3 replies

haybarn
haybarn
Participant
January 2, 2017

Disabling auto-hide of the taskbar does work, but this is hardly ideal.  Is there a fix in the works to solve the issue?

chrisc87268895
chrisc87268895
Participant
January 2, 2017

Thanks, mytaxsite and haybarn, finally got it to work after third or fourth reboot of windows.Agreed, hardly ideal. But it is working. Reminds me of the good old days with Windows 95! "Your program may work. Best of luck."

mytaxsite
mytaxsite
Inspiring
November 29, 2016

You need to lock your taskbar.  See this picture:

To get this, Right-Click on your taskbar and then make sure the taskbar icon is ticked like in my picture.

Good luck.

ankitd
Adobe Employee
ankitd
Adobe Employee
November 30, 2016

Hi Thomas,

Please refer to help article Mouse cursor not visible or menus not opening in Adobe Elements Organizer

Thanks,

Ankit

tom_ff
tom_ffAuthor
Participant
December 1, 2016

to disable the hide of the task was the solution. the min max button is not helping and working.

But I think this can be only a workaround.

It should not be required to have a special setting in Windows to run the PSE software.

There is a fix needed.

99jon
99jonCorrect answer
Legend
November 29, 2016

Do you have the Windows task bar set to "auto-hide"

If so try un-checking that option

See this help link:

Mouse cursor not visible or menus not opening in Adobe Elements Organizer

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