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Photoshop elements 15 radial blur issue

New Here ,
Feb 06, 2021 Feb 06, 2021

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Hi first time posting here just wondering if anyone has/ had an issue where you select radial blur and zoom blur that it stays as spin blur if so any solutions to this issue?

Screenshot 2021-02-07 at 00.12.22.png

Screenshot 2021-02-07 at 00.13.08.png

  

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Adobe Community Professional ,
Feb 06, 2021 Feb 06, 2021

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Moved from the Photoshop forum to the Photoshop Elements forum.

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Adobe Community Professional ,
Feb 06, 2021 Feb 06, 2021

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This kind of problem can usually be solved by resetting the preferences file. Go to Edit>Preferences>General tab and click the Reset Preferences on next launch button.

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New Here ,
Feb 08, 2021 Feb 08, 2021

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Unfortuneately that didnt work any other solutions?

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Adobe Community Professional ,
Feb 08, 2021 Feb 08, 2021

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What OS are you using?

 

The only other suggestions I can think of is to update your graphics driver and/or reinstall the program.

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New Here ,
Feb 10, 2021 Feb 10, 2021

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Using macOS I also have a windows pc but haven't tried it in Windows yet

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New Here ,
Sep 07, 2021 Sep 07, 2021

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I have the same proplem. can someone help, Please?

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Adobe Community Professional ,
Sep 08, 2021 Sep 08, 2021

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What version of photoshop elements and operating system are you using?

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New Here ,
Sep 08, 2021 Sep 08, 2021

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Jeff

 Thanks for your reply.  my PE15 runs on macbook Pro 2.9 Hz processor, 16 GB memory. macOS Big Sur version 11.5.2. The Radial Rlur (Zoom/Spin) was normal recently.  Zoom become spin a few days ago. tried reset, no working.

 

James

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Adobe Community Professional ,
Sep 08, 2021 Sep 08, 2021

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I would reset the photoshop elements 15 editor preferences by going to Adobe Photoshop Elements Editor>Preferences>General, clicking on Reset Preferences on next launch and then restarting the pse 15 editor.

 

repref.png

 

 

 

 

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New Here ,
Sep 09, 2021 Sep 09, 2021

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Jeff

Thanks for your prompt help/reply. I tried a few times. but did not work.  may try to reinstall it later. I think it is a bug of PE15. It worked before. I did not update OS recently. it suddently happend a few days ago. 

 

 

Thanks,

 

James

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Adobe Community Professional ,
Sep 09, 2021 Sep 09, 2021

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Since your running Big Sur that has depreciated the running of 32 bit applications, you might not be able to reinstall pse 15, since i believe the installer is 32 bit.

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Adobe Community Professional ,
Sep 09, 2021 Sep 09, 2021

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Before attempting a reinstall go to

 

Macintosh HD/Users/UserName/Library/Preferences

 

and trash the

 

Adobe Photoshop Elements 15 Settings folder

 

and

 

com.adobe.PhotoshopElements.plist

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