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simonedwardjoseph
simonedwardjoseph
Participant
July 28, 2018
Question

Photoshop Elements 15 suddenly closes

  • July 28, 2018
  • 1 reply
  • 346 views

Hi,

can anyone help me please? When i launch Photoshop elements 15 and open a new photo it wontlet me edit it and then suddenly closes without error message, Ihave tried reinstalling software.

Ive looked at events log and it come up with the following log,

PhotoshopElementsEditor.exe
15.0.0.0
57cd45a0
unknown
0.0.0.0
00000000
c0000005
00000270ae5f1490
2ed0
01d42639a9f75fef
C:\Program Files\Adobe\Photoshop Elements 15\PhotoshopElementsEditor.exe
unknown
1a08f6f3-7f19-4ab0-acaa-3105253ee34e
This topic has been closed for replies.

1 reply

99jon
99jon
Legend
July 28, 2018

Launch the Editor and go to:

Edit >> Preferences >> General

Click the button to delete preference settings on next launch & click OK.

Quit the Editor and re-launch.

Let us know if that makes a difference.

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