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stefanop82802594
Participant
September 11, 2017
Question

Photoshop Elements 15 update.

  • September 11, 2017
  • 2 replies
  • 773 views

I had preinstalled on Elements 7 pc.

Downloaded upgrade to 15, Installed and reinstalled repeatedly because every time I restart my pc the program is no longer working.

Uninstalled any Adobe files before reinstalling, same problem.

Created new administration account and reinstalled by administrator, same problem.

I do not know anymore what i could do it.help me.

This topic has been closed for replies.

2 replies

Peru Bob
Community Expert
Community Expert
September 11, 2017

What operating system?

If there is an error message, what is the exact wording?

stefanop82802594
Participant
September 12, 2017

I have Windows 7 updated to 10.

Trying starting Elements 15 a window says that the system can not reach the file, the folder and probably I'm  not authorized.

Thanks.

davescm
Community Expert
Community Expert
September 11, 2017

Hi

I have moved your post from the Photoshop forum to the Photoshop Elements forum where you are more likely to get help specific to your issue.

Dave

stefanop82802594
Participant
September 11, 2017

Thanks, Dave.