Photoshop Elements 15 won't launch after high sierra upgrade

Question

I just upgraded my mac to high sierra and now when I try to open Photoshop Elements 15, the dock icon bounces a bit, then just disappears. The firs time I opened, the Photoshop intro window did appear and I was able to open Organizer but not Editor. Now, I get nothing. Thought about uninstalling and then downloading again and reinstalling, but when I log in to Adobe, I get "there was an error loading your downloads" on my product page! If I can't fix this, do I have to just spend the $80 to upgrade to Elements 2018?!!!

99jon · Answer

Try trashing the saved prefs.Quit Elements (if running)Launch Finder and go to your user LibraryHold down Alt and on the menu click Go to choose LibraryGo to preferences and trash the following files & folders:com.adobe.PhotoshopElements.plistAdobe Photoshop Elements 15 PathsAdobe Photoshop Elements 15 Settingscom.Adobe.Elements Organizer.15.0.plistcom.adobe.ElementsOrganizer15.plistRe-launch ElementsN.B. Apple hides the user Library which will appear automatically in the Go menu when holding down the Option (Alt) key.

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