Photoshop elements 15

Report · Jan 03, 2017

I purchased this program last week and paid quite a bit for it. I am on a fixed income and do not have a lot of money to spend on things like this but my daughter gave me an amazon card for Christmas and I purchased program. I also get an error message telling me that the program is not responding and that windows will let me know as soon as they have the answer to the problem. Is this the way that adobe does business because I see that there are many others with the same problem My question is what exactly do you guys plan to do about this?

Report · Jan 03, 2017

Do not count on Windows to be fully up to date when it comes to device drivers

Go to the vendor site to be sure you have an updated driver for your graphic adapter

•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool

There are also intermittent reports that the newest driver is not always the best driver due to driver bugs or compatibility issues, so you MAY need to try an earlier driver version

Also, this is a user to user forum, not Adobe support... so the people here can only offer advice, we can't directly fix anything