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Gale12
Inspiring
July 14, 2024
Answered

Photoshop Elements 2018 and Windows 11 compatibility

  • July 14, 2024
  • 4 replies
  • 3608 views

I'm wondering if anyone has any suggestions about installing Photoshop Elements 2018 on Windows 11. I am having no luck after many attempts. The latest attempt was by using the downloaded exe file rather than the DVD. Once downloaded, it claimed that it has to be unzipped but it doesn't seem to be zipped. It runs and goes nowhere. There was a suggestion to check that TLS 1.2 is enabled but I searched to see how that is done and it was no help at all. I am not a techy person and have run out of ideas. Is it actually possible to install that program on my new Windows 11 pc? Thanks for any help.

This topic has been closed for replies.
Correct answer Peru Bob

It looks as if it will convert to the free version, but it's a bit confusing because it states: "You'll no longer be able to access most of your favourite apps." I assume that means apps that are only available as a download rather than old paid software with a serial number. I installed from a download because the DVD install wouldn't work.


quote

 it states: "You'll no longer be able to access most of your favourite apps." I assume that means apps that are only available as a download rather than old paid software with a serial number.


By @Gale12

 

Correct. That only refers to Creative Cloud apps, not Photoshop Elements.

You can uninstall the Creative Cloud app and Photoshop Elements will continue to work.

4 replies

Greg_S.
Greg_S.
Community Expert
July 15, 2024

The Creative Cloud desktop application is free to use.  Make sure that you did not sign up for a subscription.  If you did, I believe you can cancel it within 7 days, without charge.  Go to the Plans page of your Adobe account to find out if you have any subscriptions.

    G
    Gale12Author
    Inspiring
    July 15, 2024

    Thank you for the information! Adobe does not make that obvious. I have found the location to cancel my subscription (purchased earlier today) and also the location where I can download the free version. I guess I'll just cancel paid version and then download the free version and hope that my Photoshop program still works. Does that sound right?

    Peru Bob
    Peru BobCorrect answer
    Community Expert
    July 15, 2024

    It looks as if it will convert to the free version, but it's a bit confusing because it states: "You'll no longer be able to access most of your favourite apps." I assume that means apps that are only available as a download rather than old paid software with a serial number. I installed from a download because the DVD install wouldn't work.


    quote

     it states: "You'll no longer be able to access most of your favourite apps." I assume that means apps that are only available as a download rather than old paid software with a serial number.


    By @Gale12

     

    Correct. That only refers to Creative Cloud apps, not Photoshop Elements.

    You can uninstall the Creative Cloud app and Photoshop Elements will continue to work.

      Greg_S.
      Greg_S.
      Community Expert
      July 15, 2024

      If Bob's suggestion doesn't work, I have the following comments:

       

      @Gale12 said:  The latest attempt was by using the downloaded exe file rather than the DVD. Once downloaded, it claimed that it has to be unzipped but it doesn't seem to be zipped. It runs and goes nowhere. 

       

      I just tried that myself.  The exe file is in fact a self-executing zip file.  When you double click on it, a dialog will pop up asking you where to unzip the file to.  Make your selection, click Next and the process will begin.  Be patient.  It took several minutes to unzip the files on my relatively powerful computer.

       

      You are then given the option to start the installation or open the folder where the files were saved.  I suggest you do the latter and right-click on the Set-up.exe file and choose Run as Administrator from the context menu.

       

       Did you see any of the dialogs that I have shown in my screenshots?  If not, they may have been buried behind other open program windows or simply minimized on the taskbar.

      G
      Gale12Author
      Inspiring
      July 15, 2024

      Thanks very much for the detailed explanation. I had performed all of the steps you mentioned except for the last step - Run as administrator. I will start the process again tomorrow and include the last step. I'll let you know how it goes. I think this might just do it. 🙂

      Peru Bob
      Peru Bob
      Community Expert
      July 14, 2024

      You may need to install the Creative Cloud application before installing Photoshop Elements:
      https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

      I had to install it to be able to install PSE 2018 on Windows 10.

      G
      Gale12Author
      Inspiring
      July 14, 2024

      Thanks. That might be the answer. I'll give it a try tomorrow. My brain is fried after looking at my computer screen all day. 🫣

      Peru Bob
      Peru Bob
      Community Expert
      July 14, 2024

      Let us know if it works.

        G
        Gale12Author
        Inspiring
        July 14, 2024

        It was suggested that the solution might be at https://helpx.adobe.com/ca/photoshop-elements/kb/update-required.html but I think that requires input from someone who knows a lot more about windows than I do. It seems a bit extreme. 😉

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