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jarkkop10548053
Participant
February 20, 2018
Question

Photoshop Elements 2018 not launch macOS High Sierra 10.13.3

  • February 20, 2018
  • 1 reply
  • 1253 views

I bought used MacBook Pro (2013 late), upgraded macOS High Sierra, because Mac was in the factory settings. I loaded Photoshop Elements 2018 from App Store, but that software wasn't launching. I don't yet understand macOS operating system, because I have used it less than a week. Here are the details of the problem.

Process:               Adobe Photoshop Elements 2018 Editor [1670]

Path:                  /Applications/Adobe Photoshop Elements 2018.app/Contents/MacOS/Adobe Photoshop Elements 2018 Editor.app/Contents/MacOS/Adobe Photoshop Elements 2018 Editor

Identifier:            com.adobe.pse16editor

Version:               16.0 (16.0.113610)

Code Type:             X86-64 (Native)

Parent Process:        ??? [1]

Responsible:           Adobe Photoshop Elements 2018 Editor [1670]

User ID:               501

Date/Time:             2018-02-20 21:33:03.308 +0200

OS Version:            Mac OS X 10.13.3 (17D102)

Report Version:        12

Anonymous UUID:        174BDDD8-FCE8-062F-CA2B-8C131FAAB8A4

Time Awake Since Boot: 3200 seconds

System Integrity Protection: enabled

Crashed Thread:        0

Exception Type:        EXC_CRASH (SIGABRT)

Exception Codes:       0x0000000000000000, 0x0000000000000000

Exception Note:        EXC_CORPSE_NOTIFY

Termination Reason:    DYLD, [0x1] Library missing

Application Specific Information:

dyld: launch, loading dependent libraries

Dyld Error Message:

  Library not loaded: @6878337_path/../Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K

  Referenced from: /Applications/Adobe Photoshop Elements 2018.app/Contents/MacOS/Adobe Photoshop Elements 2018 Editor.app/Contents/MacOS/Adobe Photoshop Elements 2018 Editor

  Reason: image not found

Binary Images:

       0x10ed14000 -        0x1155bbfb7 +com.adobe.pse16editor (16.0 - 16.0.113610) <31721212-14BC-3A0A-AB22-A51DB33BECF7> /Applications/Adobe Photoshop Elements 2018.app/Contents/MacOS/Adobe Photoshop Elements 2018 Editor.app/Contents/MacOS/Adobe Photoshop Elements 2018 Editor

       0x116842000 -        0x11693dfff +com.adobe.adobe-caps (adobe_caps 10.0.0.8 - 10.0.0.8) <9066ABD7-6022-3194-90F9-5AF40275628A> /Applications/Adobe Photoshop Elements 2018.app/Contents/MacOS/Adobe Photoshop Elements 2018 Editor.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps

       0x116956000 -        0x11698dfef +libtbb.dylib (0) <3441EB5B-2632-3B4C-B76C-9AE5849E7353> /Applications/Adobe Photoshop Elements 2018.app/Contents/MacOS/Adobe Photoshop Elements 2018 Editor.app/Contents/Frameworks/libtbb.dylib

       0x1169ce000 -        0x1169f1fe7 +libtbbmalloc.dylib (0) <81117D6A-D8E4-37C2-9766-0DC0BF86C06C> /Applications/Adobe Photoshop Elements 2018.app/Contents/MacOS/Adobe Photoshop Elements 2018 Editor.app/Contents/Frameworks/libtbbmalloc.dylib

       0x116a2a000 -        0x117179fff +AutoSelection.dylib (0) <8CA2F702-5738-3B74-BA6F-EEEDFFE461C7> /Applications/Adobe Photoshop Elements 2018.app/Contents/MacOS/Adobe Photoshop Elements 2018 Editor.app/Contents/Frameworks/AutoSelection.dylib

       0x11743d000 -        0x11793bfff +libEyeopener.dylib (0) <BEA36A09-9B34-3629-8018-9547785D861E> /Applications/Adobe Photoshop Elements 2018.app/Contents/MacOS/Adobe Photoshop Elements 2018 Editor.app/Contents/Frameworks/libEyeopener.dylib

       0x117c57000 -        0x117c61ff7 +com.adobe.BookmarkManager (1.0 - 1) <69ACC64D-8158-3221-992A-DC959EA8B62F> /Applications/Adobe Photoshop Elements 2018.app/Contents/MacOS/Adobe Photoshop Elements 2018 Editor.app/Contents/Frameworks/BookmarkManager.framework/Versions/A/BookmarkManager

       0x117c7b000 -        0x117db3fff +com.adobe.CIT (???) <2FFDB1AC-8F71-383A-8871-383860642847> /Applications/Adobe Photoshop Elements 2018.app/Contents/MacOS/Adobe Photoshop Elements 2018 Editor.app/Contents/Frameworks/CIT.framework/Versions/A/CIT

       0x117ea3000 -        0x117ebcfff +com.adobe.CITThreading (???) <E287B475-8AF3-33F4-B966-88DD137A6574> /Applications/Adobe Photoshop Elements 2018.app/Contents/MacOS/Adobe Photoshop Elements 2018 Editor.app/Contents/Frameworks/CITThreading.framework/Versions/A/CITThreading

       0x117efd000 -        0x117f8afff +com.adobe.AdobeSVGAGM (1.0.0 - 1.0.0.35144) <DA037D3C-F910-3321-8D28-EDB6208A8932> /Applications/Adobe Photoshop Elements 2018.app/Contents/MacOS/Adobe Photoshop Elements 2018 Editor.app/Contents/Frameworks/AdobeSVGAGM.framework/Versions/A/AdobeSVGAGM

       0x118070000 -        0x1182f6ffb +com.yourcompany.ems (1.0 - 1) <0C26ACFA-5C60-317C-B032-B5ECD556B457> /Applications/Adobe Photoshop Elements 2018.app/Contents/MacOS/Adobe Photoshop Elements 2018 Editor.app/Contents/Frameworks/ems.framework/Versions/A/ems

       0x1183bb000 -        0x1183ebff7 +libseledit.dylib (0) <43B4F4D8-6186-361F-BF40-CC535A76BE31> /Applications/Adobe Photoshop Elements 2018.app/Contents/MacOS/Adobe Photoshop Elements 2018 Editor.app/Contents/Frameworks/libseledit.dylib

       0x118414000 -        0x118483ff7 +com.adobe.manta (Adobe Manta Library 2.0.00.1 - 2.0.00.1) <F8751AE4-27E5-32A0-89BA-33CED6879753> /Applications/Adobe Photoshop Elements 2018.app/Contents/MacOS/Adobe Photoshop Elements 2018 Editor.app/Contents/Frameworks/manta.framework/Versions/A/manta

       0x11851a000 -        0x11869dff7 +com.adobe.aif (Adobe Image Foundation Library 6.0.00.1 - 6.0.00.1) <B3C2AEA4-20EC-39DE-9A39-D90253417D53> /Applications/Adobe Photoshop Elements 2018.app/Contents/MacOS/Adobe Photoshop Elements 2018 Editor.app/Contents/Frameworks/aif.framework/Versions/A/aif

       0x1187fb000 -        0x118b19fe7 +com.adobe.PlugPlugOwl (6.1.0.157 - 6.1.0.157) <6ABECA73-CFCB-31E1-AD37-7EFF53CC4406> /Applications/Adobe Photoshop Elements 2018.app/Contents/MacOS/Adobe Photoshop Elements 2018 Editor.app/Contents/Frameworks/PlugPlugOwl.framework/Versions/A/PlugPlugOwl

       0x118e57000 -        0x118ef5fff +com.adobe.AdobeScCore (ScCore 4.5.6 - 4.5.6.4) <CA3B9696-C574-3F23-BA68-6BEC2F88F156> /Applications/Adobe Photoshop Elements 2018.app/Contents/MacOS/Adobe Photoshop Elements 2018 Editor.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore

       0x118f47000 -        0x118fefff7 +com.adobe.AdobeExtendScript (ExtendScript 4.5.6 - 4.5.6.4) <A6FA7703-5F62-3459-83F6-6030C21F8276> /Applications/Adobe Photoshop Elements 2018.app/Contents/MacOS/Adobe Photoshop Elements 2018 Editor.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScript

       0x119050000 -        0x11910aff7 +com.adobe.breeze (AdobeBreeze 2.0.2.1 - 2.0.2.1) <CB68854A-B4BD-5DEF-5507-A32528C8551A> /Applications/Adobe Photoshop Elements 2018.app/Contents/MacOS/Adobe Photoshop Elements 2018 Editor.app/Contents/Frameworks/FaceDetector.framework/Versions/A/FaceDetector

       0x12594e000 -        0x12599898f  dyld (519.2.2) <6695F30B-4E88-3C0B-9867-7D738C44A3E6> /usr/lib/dyld

    0x7fff39f7b000 -     0x7fff39f7bfff  com.apple.ApplicationServices (48 - 50) <7627DBD6-497B-3AB7-9B63-F0532EDF09B8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices

    0x7fff3cc06000 -     0x7fff3cc06fff  com.apple.CoreServices (822.19 - 822.19) <44456ED2-59E4-34CB-B41B-C6A82B269949> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices

    0x7fff4407c000 -     0x7fff440c9ffb  com.apple.opencl (2.8.12 - 2.8.12) <7F9BF7F0-AFB2-349A-BF9B-2DE5288380C4> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL

Regards:

Jarkko new mac user

    This topic has been closed for replies.

    1 reply

    99jon
    Legend
    February 20, 2018

    Cab you launch directly from the Applications folder?

    Double-click or control-click on

    Adobe Photoshop Elements 2018.app

    jarkkop10548053
    Participant
    February 21, 2018

    Yes I can, but it doesn't help. The window will open from there normal, but when I click organizer or photo editor can't get anywhere. Bottom window that then opens.

    99jon
    Legend
    February 21, 2018

    Can you go to:

    Applications >> Adobe Photoshop Elements 2018 >> Support Files

    Inside the support files folder double-click on Adobe Photoshop Elements Editor

    If the editor app launches right-click on the dock icon and choose:

    Options >> Keep in dock

    You should then be able to launch in future with a single click on the new dock icon. Organizer can be opened from the tool options bar at the bottom of the Editor.