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PAULWINCACA
Participating Frequently
July 16, 2019
Answered

Photoshop Elements 2019 - Printer Preferences not available

  • July 16, 2019
  • 1 reply
  • 1152 views

ELEMENTS 2019 MORE OPTIONS WINDOW IN COLOR MANAGEMENT DOES NOT HAVE A BUTTON FOR PRINTER PREFERENCES

{Thread renamed by moderator}

    This topic has been closed for replies.
    Correct answer Peru Bob

    HOW DO I DO PRINTER DRIVER UNINSTALL & REINSTALL? NEED STEP BY STEP!


    PAULWINCACA  wrote

    HOW DO I DO PRINTER DRIVER UNINSTALL & REINSTALL?

    See here:

    reinstall+mac+printer+drivers

    By the way, it is considered shouting and bad manners to post in all capitals.

    1 reply

    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    July 16, 2019

    Hi there,

    That shouldn't be happening, let us help make it right.

    As the printer preferences are not appearing in More Options dialog, could you please let us know the operating system you're working with?

    Also, try resetting the preferences of PSE and let us know if it helps: Preference file locations for Photoshop Elements and Premiere Elements

    If that does not help, then try uninstalling and re-installing the printer drivers and let us know how it goes.

    Regards,
    Sahil

    P
    PAULWINCACAAuthor
    Participating Frequently
    July 16, 2019

    LATEST VERSION OF MAC MOJAVE 10.14.5

    RESETTING PREFERENCES DOES NOT HELP! DONE SEVERAL TIMES!

    P
    PAULWINCACAAuthor
    Participating Frequently
    July 17, 2019

    What printer do you have?

    Usually you need to make sure when adding the printer in the system Preferences>Printers & Scanners you specify the Driver you downloaded and not the one from apple if you want any color management choices in the mac print dialog that you get after clicking Page Setup or Print.

    1: turn off the printer

    2: delete the printer from the Mac's system preferences

    3: download the driver again

    4: the setup assistant will tell you when to turn the printer back on and re-add it to the network.

    If your printer driver allows any choices for color management it would be under Page Setup or Print and it might be listed as Color Matching or something similar.


    Jeff;Thanks for your reply!As recommended I downloaded a new printer

    driver rom the manufacturer"s website (Canon),but after that the "more

    options" window still does NOT show printer preferences

    . I have now followed every advisor's instructions & provided all the

    info asked of me, all to no avail.

    If there remains another trial please advise, otherwise I propose that

    Adobe send me, at no charge to me, a new elements CD 2019 for the MAC.

    Respectfully,Paul Wiener8050445-4590

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