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M
Magic Mozart
Participant
October 22, 2019
Question

Photoshop Elements 2020 installation

  • October 22, 2019
  • 3 replies
  • 1096 views

I downloaded the trial of Photoshop Elements 2020 and tried to install it, basically to see if Camera Raw 11.4.1 was available with this software. It goes throug the process of installing, but when all is done an error message appears saying it cannot launch automatically. Going to the file location and trying to launch it manually also does not work. So how do I run the trial? Originally I had purchased Photoshop Elements 2019 and installed it, but it did not have Camera Raw 11.4.1 so I obtained a refund from Adobe and uninstalled the software using Revo. Did this create the problem of not being able to trial Elements 2020?

    This topic has been closed for replies.

    3 replies

    99jon
    99jon
    Legend
    November 14, 2019

    Adobe has now released ACR 12 for Photoshop Elements 2020. Next time you launch the editor you should get prompted to updtate.

    M
    Magic MozartAuthor
    Participant
    November 14, 2019

    Thabk you for the information. Currently my Win10 system is out of action, hopefully it will be up and running soon. ACR 12, does it have v11.4.1 for the RAW file use?

    Thanks in advance,

    Harro Skapinskas

     

    99jon
    99jon
    Legend
    November 14, 2019

    Yes ACR 12 will include the camera support from all previous releases including those supported in v11.4.1

    99jon
    99jon
    Legend
    October 23, 2019

    PSE 2020 is still awaiting a camera raw update. It ships with ACR 11.3 but an update is in the pipeline, we just don’t know when.

    If you still want to test the 30 days free trial, see my blog link below.

    https://99jon.blogspot.com/2019/10/how-to-install-photoshop-elements-2020.html

    M
    Magic MozartAuthor
    Participant
    October 24, 2019

    Thank you for the replies.

    I am on Windows10 64 bit, so that is not a problem.

    I have just got in touch with Customer Care as suggested, and am waiting for a response from them.

    Looks like I will have to wait for the PSE 2020 upgrade for Camera Raw 11.4.1, then I will most likely purchase it.

    Thank you all once again for your assistance. 

     

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    October 22, 2019

    Are you using Windows 10?

    It won't run on Windows 7 or on 32 bit versions of Windows 8.

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