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E
em186w
Participant
June 12, 2020
Answered

Photoshop Elements 2020 Organizer is crashing on Mac

  • June 12, 2020
  • 1 reply
  • 730 views

I purchased and downloaded Photoshop Elements 2020 this morning on to my Mac. Every time i try to use the organiser it quits. Any suggestions why would be gratefully received.

This topic has been closed for replies.
Correct answer Akash Sharma

Hi there,

 

That should not be happening as Photoshop Elements 2020 Organizer is crashing on your Mac whenever you try to use it. 

 

Which version of macOS are you using?

 

Would you mind checking out the steps mentioned in this article https://helpx.adobe.com/elements-organizer/kb/organizer-crashes-launch-does-not-start.html and let us know if that helps?

 

Thanks,

Akash

1 reply

Akash Sharma
Akash SharmaCorrect answer
Legend
June 14, 2020

Hi there,

 

That should not be happening as Photoshop Elements 2020 Organizer is crashing on your Mac whenever you try to use it. 

 

Which version of macOS are you using?

 

Would you mind checking out the steps mentioned in this article https://helpx.adobe.com/elements-organizer/kb/organizer-crashes-launch-does-not-start.html and let us know if that helps?

 

Thanks,

Akash

    E
    em186wAuthor
    Participant
    June 15, 2020

    Hello Akash - thank you for your reply. I am using High Sierra. I followed your guidlines and it seems that resetting the catalogue has worked.

    Regards

    Ellen

    Akash Sharma
    Akash Sharma
    Legend
    June 25, 2020

    Thanks for the update Ellen. Glad to know it's working fine now. 

     

    Regards,

    Akash

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