Inspiring

Answered

Photoshop Elements 2021.1 is now available ... license key needed

Forum|Forum|5 years ago
February 7, 2021
2 replies
5105 views

I have a vailid and running PSE 2021 version 19.0.

After update to 19.1 I have to enter the license key again.

Why?

I cannot find it at the moment.

This topic has been closed for replies.

Correct answer Stefan5CA0

Hello Vipin,

any updates on this?

br

Stefan

I bought another license and now it works.

The previous one was an official license as well but did not work.

Adobe was not able to solve it.

S

Stefan5CA0Author

Inspiring

Let me come back to my initial question:

I have a vailid and running PSE 2021 version 19.0.

(20200826.m.151582) x64

After update to 19.1 I have to enter the license key again.

Why?

Currently I have to use the test version.

S

Stefan5CA0Author

Inspiring

In the installer window it is called 19.1 but I assume it is the same like 2021.1

S

Stefan5CA0Author

Inspiring

S

Stefan5CA0Author

Inspiring

Current version: Adobe Photoshop Elements Version: 19.0 (20200826.m.151582) x64

Glenn 8675309

Legend

Could you please post a screenshot of this window (From inside the editor choose HELP > ABOUT)

Glenn 8675309

Legend

That's really interesting: That's not the correct "build number" for the latest version. That's a build number for PSE 2020.

That makes me think you are still starting PSE 2020, using the same old icon you had been using before.

The default location that starts PSE 2021 is here:
C:\Program Files\Adobe\Photoshop Elements 2021

Based upon your build number posted you just need to use the right icon to start the program with.

That's a guess, but it's pretty good guess....

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