Photoshop Elements 2021 : Updates not possible

Question

Hello, i bought photoshop Elements 2021 few weeks ago and the version is 20210126 155261.

I understand that there is a new version, the 2021.2 ( 20210304.m.156367) but i cannot obtain some update as the update button under "help" is greyed and not active (see attached picture).

Could someone help me to update the software as none of the options are working as of now.

Thanks a lot

Phil Pickering · Accepted Answer

Hi,

The Help > Updates menu option is usually grayed out as that means there are no updates available.

Each version of Photoshop Elements normally only has a handful of updates and if you have Edit > Preferences > Application Updates set to Automatically download and install updates, you'll probably never have to use the Help > Updates menu option anyway 🙂

Phil Pickering · Answer

Hi,

The Photoshop Elements 2021 update (version 2021.2) only updated the Photo Editor, not the Organizer. The most up-to-date build number for the Organizer is 20210126.m.155261.

If you open up the Elements Editor, and go to Help > About Photoshop Elements you should see it has the build number 20210304.m.156367.

Hope that helps 🙂

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