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Photoshop Elements 2022 & 2021 crash on launch after macOS 12.3 update

Adobe Employee ,
Mar 16, 2022 Mar 16, 2022

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With the recent macOS 12.3 update, you may see a crash on the launch of Photoshop Elements 2022 and 2021. Apple and Adobe are aware of this issue and are actively working on a resolution to the problem.

 

If you have not already updated to macOS 12.3, you are recommended to not update to this version. 

 

If you have already updated, till the time a fix is released by Apple or Adobe, you can refer to the available workaround to resolve this issue: https://helpx.adobe.com/photoshop-elements/kb/startup-crash-on-monterey.html

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correct answers 1 Correct answer

Adobe Employee , Jun 06, 2022 Jun 06, 2022

Hi all,

 

Photoshop Elements 2022 and Photoshop Elements 2021 work fine with macOS Monterey 12.4. Please update your macOS to 12.4 in case you are experiencing a crash or hang on the launch of Photoshop Elements on the macOS version less than 12.4

 

I hope it helps. Let us know the status.

 

Thanks,

Mohit

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Adobe Employee ,
Apr 07, 2022 Apr 07, 2022

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Hi all,

 

We're happy to release the update of Photoshop 2022.3 which includes the fix for this issue.

 

Apply the update in one of the following ways:

  • Click Install Now or Install On Exit in the update message displayed in Photoshop Elements.
  • Choose Help > Updates (when the update message is not displayed).

 

Let us know if the update resolves the problem for those affected and share your feedback with us.  

 

Thanks,

Mohit

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New Here ,
Apr 13, 2022 Apr 13, 2022

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If the program crashes on launch, how do you get anywhere within the program to initiate this update????

 

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New Here ,
Apr 11, 2022 Apr 11, 2022

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I have adobe photoshop elements 2021 and it does not launch anymore.

I am running mac os 12.0.1.

I also see that 

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New Here ,
Apr 11, 2022 Apr 11, 2022

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Sorry. I meant to continue that i see that it is no longer available on the app store. Is there a free update to get it working or something?

 

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Adobe Employee ,
Jun 06, 2022 Jun 06, 2022

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Hi all,

 

Photoshop Elements 2022 and Photoshop Elements 2021 work fine with macOS Monterey 12.4. Please update your macOS to 12.4 in case you are experiencing a crash or hang on the launch of Photoshop Elements on the macOS version less than 12.4

 

I hope it helps. Let us know the status.

 

Thanks,

Mohit

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