Photoshop Elements 8 elapsed email address

New Here ,
Nov 22, 2020 Nov 22, 2020

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I have a copy of Elements 8 which is linked to an old email address which is no longer active. I try to log into my account via that email but it wants to send me a code to verify my identity to this email which I can't receive. How do I access this account email so i can change it to one that is in use.

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Peter

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New Here ,
Jul 14, 2022 Jul 14, 2022

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Did you ever get a response or resolve this? We have the same problem.

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Adobe Community Professional ,
Jul 14, 2022 Jul 14, 2022

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License issues cannot be resolved here, please try hitting the speech-bubble-icon bottom right on 

https://helpx.adobe.com/contact.html

 

Aside from that: This is the Photoshop Forum, not the Photoshop Elements Forum. 

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