Photoshop Elements 9 : unable to use due to Direct x issue

[Steve33320792wq70]

Hi

I'm hoping someone can help me.

I haven't used Elements 9 for a good number of years.

Now I've retired, I have more time to start to use my copy of Elements 9.

I appreciate it's a really old version but I'd like to see if I can use it to post process raw images I've collected on a recent photography tour.

Unfortunately, when I start the program up I encounter a pop up message saying I need Direct x in order to use Elements.

Using the dxdiag run command, I can see that I have Direct Version 12 installed on my Windows 10 laptop.

I can also see that successive Ms updates have placed lots of directx files in c:windows folders.

Did anyone else encounter this issue and does anyone remember what the solution was?

[Greg_S.]

Try running Elements 9 in compatibility mode.  Go to the C:\Program Files (x86)\Adobe\Photoshop Elements 9 folder and find the ElementsEditor.exe file.  Right-click on the file and choose Properties from the context menu.  This will bring up a dialog with a Compatibility tab.  Use that to select a compatibility mode.  Here is a screenshot of the dialog in Win 11, but Win 10 should have something similar.  If you are still having difficulty, try running the Compatibility Troubleshooter.

[Steve33320792wq70]

Thanks for your reply Greg.

After posting my issue I found a solution elsewhere on the Adobe community site.

Jeff Arola also directed me to the same solution (turning on Legacy Components for DirectX).

it worked after a reboot somall'dps good (except I then stayed up until 3am using Elements 😉)

thanks for taking the tme out if your day to respond - it's greatly appreciated 

Steve

[Jeff Arola · Accepted solution]

I think you need to turn on DirectPlay as described below from this thread:

https://community.adobe.com/t5/photoshop-elements-discussions/phtoshop-elements-12-can-not-find-quot...

- Click "Start Button"

- Type "Turn Windows Feature On & Off"

- Open it

- Check for "Legacy Components"

- Click the + sign

- Check "Direct Play"

- Click "Ok"

[Steve33320792wq70]

Thanks for your reply Jeff

After posting my issue I found the same solution elsewhere on the Adobe community site (turning on Legacy Components for DirectX).

It worked perfectly after a reboot so all's good (except I then stayed up until 3am using Elements 😉)

Thanks for taking the time out of your day to respond - it's greatly appreciated 

Steve

[jaimem45505080]

Yeah just installed it on Windows 11 and requested to install Directplay. No clue why it would need that but seems to work AFAICT except for the Adobe login no longer works and help links no longer work in the program.