“Photoshop Elements does not recognise this type of file” when opening JPG or Raw [was: Dave B]

Forum|Forum|7 years ago
August 11, 2018
1 reply
570 views

I am using a newish iMac that is up to date and am unable to bring any of my photos into my Photoshop 2018 screen. The above screen shot reads "could not complete your request because Photoshop does not recognise this type of file" All my photos are either in jpeg or raw format and have never been impossible to open in the past. Any ideas would be appreciated.

unable to open this type of file

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Correct answer hatstead

As an experiment, try to open one or two JPEG files in another application, resave them with a new name, and try to open in PSE.

What happens?

hatsteadCorrect answer

Inspiring

As an experiment, try to open one or two JPEG files in another application, resave them with a new name, and try to open in PSE.

What happens?

brimelowglosAuthor

Participant

Hi hatstead,

Many thanks for your suggestion. It worked instantly. Brilliant.

What would your idea be regarding my next move?

Many thanks.

hatstead

Inspiring

Are these photo files from a cell phone camera?

Sent from my iPad

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