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I recently downloaded Elements 21 and it was working fine, but now when I click to open the Elements Editor, it will not load. I tried reinstalling the software and that doesn't work. I'm on a Mac which is up to date. Any suggestions?
Thank you Bob, good suggestion.
I clicked on System Preferences, then Security and Privacy, then Click on Lock to make changes, then Full Disk Access. Then I checked the boxes for Adobe Elements 2021 and Adobe Elements 2021 Organizer. Finally, I clicked on the lock again to prevent further changes.
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I've resolved the problem. It was a permissions issue.
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For the benefit of others, can you explain how you resolved the permissions issue?
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Thank you Bob, good suggestion.
I clicked on System Preferences, then Security and Privacy, then Click on Lock to make changes, then Full Disk Access. Then I checked the boxes for Adobe Elements 2021 and Adobe Elements 2021 Organizer. Finally, I clicked on the lock again to prevent further changes.
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I have Mac mini big suf is the OS.The Security and privacy did not fix the problem HELP Please.
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I have Mac Monterey 12.0.1 I still have same problemwith Elements 2021 as Rick3712. Made changes suggested by Correct answer by Carolyn5ECF Still get revolving "Loading Adobe Photoshop Elements Editor Workspace" Then stops. No Workspace is loaded. Unable to use APP.
Help
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Can not figure out how to initiate a followup post on a problem.
Followup to
On home screen Organizer and Video Editor seem to work but Photo Editor still does the same revolving object. Should I turn to Apple for help. Was told that Apple and Adobe were working on the problem.
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I did that on my Mac Monterey but still won't load the editing in either Elements or Elements Premier.
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I sent the original question and tried everything with no success. Just gave up and went to Affinity. Now all of a sudden (don't know from Mac updates or Adobe updates, PSE works perfectly.
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I also have this issue with PSE 2020 on a MacBook running OSX 12.0 which was previously working ok. Setting Full Disk Access in Security and Privacy has not resolved the issue.
When I start the app, the PSE 2020 process appears in the Mac Activity Monitor, but it then just closes before any window appears.
I hope someone can suggest a fix.
Thank you
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I have the same problem on my PC windows 10. How do I get to the preferences permissions?
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I have PE22 on a Win10 machine also and this does not resolve the issue unfortunately.
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Didnt work for me .
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I ended up calling support. They had to do a remote fix. I'm fairly techy, but this was more complicated than expected so I'd recommend you do the same. Didn't take long and I wasn't on hold long at all from what i recall.
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I'm on a PC and, like many others, suddenly photoshop elements stopped (photo editor) - although Premiere Video Editor worked fine, although it took a long time to open. It's unfortunate that these programs feel deliberately crippled and terrible UI as an incentive to upgrade to a monthly subscription.
I have plenty of ram 64GB, disk space, processing power, etc. Photoshop Elements 2020 just stopped working and must use this organizer. Frustrating.