Photoshop Elements: My serial number is not working

[Pavel5FA6]

I recently reinstaled adobe elements to a different computer and when I put there my serial number it is not working. It either says that serial number is valid or that I am using it already on a different computer - which I do not.

[Akash Sharma]

Hi there,

Sorry that you've getting an error that says that your Photoshop Elements serial key is invalid.

Which version of Photoshop Elements are you using and what is your computer's operating system?

Would you mind checking the troubleshooting steps mentioned in this article https://helpx.adobe.com/photoshop-elements/kb/troubleshoot-activation-errors.html and let us know if that helps? 

Thanks,

Akash