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inesp54193715
Participating Frequently
October 11, 2018
Answered

PhotoShopElements 12 crashes in Mac OS Mojave

  • October 11, 2018
  • 18 replies
  • 16822 views

I just installed Mac OS Mojave and now my Photo Shop Elements 12 crashes on opening.

Does anyone know why and/or how I can fix it?

Ines

This topic has been closed for replies.
Correct answer Hamlet33

I installed Elements 2019 but could not use it on my Mac with Mojave. I did what was suggested here. I went to Preferences / Security & Privacy /  Privacy / unlock changes / Accessibility / add + Adobe photoshop folder then checked box / Checked also Adobe Elements. Click lock to close make changes. Come out of Preferences. Close Elements if open. Restart your Mac. I got this from djayadobe 29 October 2018 and, I may have his name spelt wrong,  sorry, Tranberry on the same page, IT WORKS!!! Thank you very much Adobe.

Bob Renshaw

18 replies

Show previous replies
T
Test Screen Name
Legend
November 2, 2018

Potentially 1 year, yes. You need to budget for this.

Dhananjay Sati
Dhananjay Sati
Participating Frequently
October 29, 2018

Hi inesp,

Thanks for posting in Adobe forums.

It seems you are facing issue with spinning wheel in Adobe Photoshop Elements after upgrading Mac OS.

Could you please try the following steps :

• Click Apple icon >> System Preferences

• Security and privacy >> Click on the lock to unlock it then enter the administrator password >> Enable (check the radio button) the Photoshop Elements 2019 editor and Elements Organizer 2019 that appear in the list.

• Click on the lock again to lock it.

• Restart Mac

Hope this helps

Thanks

Regards

Dhananjay

    L
    lauried11268633
    Participant
    November 3, 2018

    I did this is did NOT solve my problem, neither has tech support. I am 5 chat's into this .

    M
    michaelg79779292
    Participant
    October 18, 2018

    Thanks- it's solved it for me

      C
      cherylw94031594
      Participant
      October 18, 2018

      Hello,

      I was having the same issue with photoshop elements 11 and found this article. Gives a link to instructions on how they got a version of Photoshop to work and I followed those instructions and my program is now working.

      https://www.macworld.co.uk/how-to/mac-software/open-apps-wont-work-mojave-photoshop-3684425/

      Hope this helps.

        stefaanb54805620
        stefaanb54805620
        Participant
        October 18, 2018

        Thank you!

          I
          inesp54193715Author
          Participating Frequently
          October 16, 2018

          After trying different things i had to buy and install the new version To solve the problem.

          T
          Test Screen Name
          Legend
          October 17, 2018

          Please bear in mind that Apple do not try to keep old apps running, they keep changing things. This is their deliberate policy (wait until you see how many things are broken by Mac OS 10.15, next year, including - they guarantee - all apps older than 10 years). So every time you choose a "free" Mac OS upgrade you need to budget to buy ALL new apps. Any that keep working are a bonus.

          M
          michaelg79779292
          Participant
          October 16, 2018

          I have the smae problem.  Tried re-installing Elements - to no avail.

          juju12345611223344
          juju12345611223344
          Participant
          October 11, 2018

          I have the same issue! Crashes right away after I installed Mojave!

            Peru Bob
            Community Expert
            Peru BobCommunity Expert
            Community Expert
            October 11, 2018

            See John's reply above.

            John T Smith
            Community Expert
            John T SmithCommunity Expert
            Community Expert
            October 11, 2018

            Owners of old programs simply have problems with Mac Mojave... none of which is Adobe's fault... Adobe did not change your old program to make it stop working... Apple changed their operating system and THAT is why your old programs won't work, not because of anything Adobe did... Also... every time Apple issues an update, there is the risk that an old program that HAS been working will STOP working... bottom line, old programs require a matching old operating system

              fvoncarp
              fvoncarp
              Participant
              November 2, 2018

              So, basically, you're saying it's OK that this expensive software ceases to function every time Apple does an OS update? That puts the useful life of Adobe products at  .... what, 2 years?

                John T Smith
                Community Expert
                John T SmithCommunity Expert
                Community Expert
                January 16, 2019

                >saying it's OK that this expensive software ceases to function every time Apple does an OS update?

                Go back and re-read my 1st reply to this problem

                This is Apple's fault for making operating system changes that break previous programs

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