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W
willys94889154
Participant
July 11, 2017
Question

Picasa and Elements15

  • July 11, 2017
  • 1 reply
  • 762 views

Hi , i use picasa to look at my pictures . When I see something that needs to be corrected i rightclick on the picture and open with elements 15 to work on that photo that is displayed when starting the program .

Now for some reason elements opens without the picture ready  . I need to search and import the picture manually in PS elements .

Very time comsuming and i don't know the reason . I reinstalled Adobe elements again  and then it worked again !  However after a few days it was again an empty screen when opening elements thru picasa .

So something changed settings somewhere  , no idea what is causing this. I cannot reinstall Elements every week !.   Any IDEA someone ?

This topic has been closed for replies.

1 reply

A
Adobe Employee
arshla jindal
Adobe Employee
July 12, 2017

Hi,

Apologies for this inconvenience.

See if resetting Elements preferences helps: Preference file locations for Photoshop Elements and Premiere Elements

Thanks,

Arshla

W
willys94889154Author
Participant
July 12, 2017

Hi, thanks for the info but i did a reset but nothing changed .

The picture is not picked up from picasa.

Regards

Willy

[details removed by ussnorway]

W
willys94889154Author
Participant
July 13, 2017

Try resetting preferences to default. That may help - no guarantees!

In Editor, expert tab, go Edit menu>Preferences>General and look for this:


Hi , i already did a reset on a previous request but in vain . I did it again but nothing changed . ( I never altered the settings anyway)

The rest of the tips are not really the same problem .

So i decided to reinstall Elements 15 again on my computer and like expected it all works just fine for now. Until ….

I will watch this more closely in the future so that when it should stop working again , I maybe know what happened just before that event.

Thank you for your time. If someone else ever has that same problem advise him/her to reinstall elements .

Verzonden vanuit Mail voor Windows 10

Van: hatstead

Verzonden: woensdag 12 juli 2017 22:58

Aan: Willy Schillemans

Onderwerp: Picasa and Elements15

Picasa and Elements15

created by hatstead in Photoshop Elements - View the full discussion

Try resetting preferences to default. That may help - no guarantees!

In Editor, expert tab, go Edit menu>Preferences>General and look for this:

https://forums.adobe.com/servlet/JiveServlet/downloadImage/2-9699099-1248215/Preferences_2.JPG

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