Skip to main content
Daniel-T
Daniel-T
Inspiring
August 2, 2019
Answered

Pourquoi la sauvegarde du catalogue de PSE 2019 est impossible ?

  • August 2, 2019
  • 2 replies
  • 1864 views

Bonjour,

Je suis utilisateur de plusieurs versions successives de PSE depuis de nombreuses années et j'apprécie, en particulier, les fonctions d'Element Organizer pour gérer des catalogues de photos ou de vidéos.

Depuis quelques mois, j'ai migré PSE 2019 et mes ressources de fichier sur une nouvelle machine Win 10 Pro: CPU Intel i7-9800X 3.8 GHz, 32 Go de RAM. Je n'ai pas rencontré de problème pour faire les sauvegardes totales de mes catalogues sur disque externe depuis cette migration.

Depuis la récente mise à jour 1903 de Windows 10, je rencontre un problème lors de ces sauvegardes de catalogue. Alors que Element Organizer 2019 évalue la taille de la sauvegarde à 238 Go et que le disque externe présente 1150 Go d'espace libre, la sauvegarde totale est impossible. J'obtiens le message suivant: "Espace disque insuffisant: Element Organizer ne peut effectuer cette opération. Supprimez des fichiers pour libérer de l'espace libre".

J'ajoute que j'ai examiné ce disque externe en détail et qu'il semble fonctionner correctement. J'ai même hier libéré l'espace libre de ce disque externe en utilisant une des fonctions annexes de CCleaner.

Par avance je vous remercie de vos suggestions pour résoudre ce problème de sauvegarde totale de catalogue de PSE 2019, apparu depuis la mise à jour semestrielle 1903 de Windows 10.

Bien cordialement,

Daniel T

    This topic has been closed for replies.
    Correct answer meg576

    Bonjour Daniel,

    I suggested removing only the VIDEO files,  not the photo files. In my case, it was the video files and the video analysis feature that were causing the backup problem. Most of my files were photos so reimporting and reconnecting the video files was fairly easy. Once the video analysis feature was unchecked and  deactivated, my problem was solved.

    Please refer to this earlier forum discussion:

    Bug in PSE 2019 Organizer Backup: Include same movies multiple times (140GB instead 40GB)

    Correct Answer by ChristianFromLaatzen on Mar 2, 2019 4:46 PM

    Following was the solution:

    • Deactivate video analysis in the options (German: "Voreinstellungenen" -> "Medienanalyse" -> "Analyse Optionen" -> "Videos"
    • delete the videos from the catalog (not from the hard disk)
    • reimport the videos without video analysis

    Now the videos are not split into scenes and the backup does not include duplicates :-)

    2 replies

    M
    meg576
    Inspiring
    August 4, 2019

    Hi Dan

    Had the same problem as have others in the forum. My hardware and O/S is similar to yours. My solution to the problem was to temporally remove all the video files from the catalogue (not from the hard drive)  Go to Preferences (in the Organizer) - open media analysis and uncheck the video analysis box.  Restart the computer and run a full  backup.  This is the solution that worked for me but I can't say it will works for every backup failure problem.

    From a previous forum question:

    ChristianFromLaatzen

    Correct Answer by ChristianFromLaatzen on Mar 2, 2019 4:46 PM

    Following was the solution:

    • Deactivate video analysis in the options (German: "Voreinstellungenen" -> "Medienanalyse" -> "Analyse Optionen" -> "Videos"
    • delete the videos from the catalog (not from the hard disk)
    • reimport the videos without video analysis

    Nor the videos are not split into scenes and the backup does not include duplicates :-)

    Thank to all for your help!

    Daniel-T
    Daniel-TAuthor
    Inspiring
    August 5, 2019

    Hi Meg576,

    Thanks for your proposal for solving my Adobe Elements Organizer 17 Catalog backup issue. If I understand you correctly, you suggest to remove all files from the catalog, which is going to become empty, restart the computer and Adobe Organizer software. Then using the detect function of the Organizer, reconnect all these files to the catalog.

    Such a procedure is equivalent to rebuilding completely the catalog, a task which is especially long when you have a large number of photo and video files (17000 in the catalog that I wish to backup). Such a task becomes extremely long if the folders involved in this catalog are not centralised inside a general folder but spread into a large number of folders (probably more than 100 in my case). I have already performed such a long task when I recently changed my mainframe and transfered all photo and video files, as well as catalogs. It takes several work days to fulfill and I have observed that it creates errors in titles or tags, like geolocalisation ones. Thus, I am not very happy to reiterate such a procedure for all my photo and video catalogs.

    Finally, all my Element Organizer catalog backups worked perfectly... till the last semestrial Windows 10 1903 update. I am not willing to reiterate such file general deconnection and reconnection procedure every 6 month... because of some Microsoft added function. I would much prefer that Adobe staff, in charge of Element Organizer 17.0 (the last version), find an alternative to such a catalog recreation procedure.

    Please let me know if I understood correctly your suggested proposal and let me know if you have read alternative proposals which solved such a Element Organizer catalog backup issue.

    Sincerely,

    Daniel-T

    Daniel-T
    M
    meg576Correct answer
    Inspiring
    August 5, 2019

    Bonjour Daniel,

    I suggested removing only the VIDEO files,  not the photo files. In my case, it was the video files and the video analysis feature that were causing the backup problem. Most of my files were photos so reimporting and reconnecting the video files was fairly easy. Once the video analysis feature was unchecked and  deactivated, my problem was solved.

    Please refer to this earlier forum discussion:

    Bug in PSE 2019 Organizer Backup: Include same movies multiple times (140GB instead 40GB)

    Correct Answer by ChristianFromLaatzen on Mar 2, 2019 4:46 PM

    Following was the solution:

    • Deactivate video analysis in the options (German: "Voreinstellungenen" -> "Medienanalyse" -> "Analyse Optionen" -> "Videos"
    • delete the videos from the catalog (not from the hard disk)
    • reimport the videos without video analysis

    Now the videos are not split into scenes and the backup does not include duplicates :-)

    Akash Sharma
    Akash Sharma
    Legend
    August 2, 2019

    Hi Daniel,

    Sorry that your Photoshop Elements 2019 catalog backup is failing. That shouldn't be happening, let us help make this right,

    To start with, could you please take a look at this article Troubleshoot catalog backup, upgrade of Elements Organizer ​and let us know if that helps?

    Thanks,

    Akash

    Daniel-T
    Daniel-TAuthor
    Inspiring
    August 4, 2019

    Hi Akash,

    Thanks for your rapid answer and for your proposal of testing several procedures for allowing the total backup of one of my Elements Organizer 17.0.0.0 catalogues on an external hard disk. Unfortunately, sofar, none of the suggested procedures has been successful. Since I have been unable to perform some suggested procedures, let me list them:

    1. Recconnect all missing files: done, no file missing
    2. Repair and optimize catalogue: done, no error found, optimized
    3. Re-create thumnail cache: done
    4. Turnoff Sync Agent: on my Element Organizer 17.0.0.0 version (in French), I have not found any Edit/Preference/Backup/Synchronisation function! Task Manager does not list ElementsOrganizerSyncAgent in active rocesses nor active services.
    5. Turnoff Auto-Analyser: on my Element Organizer 17.0.0.0 version (in French), I have not found any Edit/Preference/Auto-Analyser Options function! Task Manager does not list ElementsAutoAnalyzer in active processes nor active services.
    6. Turnoff People Recognition: done
    7. Close previous versions of Elements Organizer: on this recent Win 10 machine, only 2019 versions of PSE and PrE have been installed.
    8. Close iTunes: iTunes is not installed on this machine.
    9. Verify catalog foler permission: both the catalog folder and the taget folder for backup have no limitation in reading and writing, at list as shown using Windows Properties of the directories and files. I have also vefified that writing is this folder is possible.
    10. Check the conversion log: although I am not attempting any conversion, but a total backup, I have checked the %temp% directory, situated at C:\Users\$$$$\AppData\Local. As shown on the attached capture of the most recent files present in this folder, I have not found any *.temp file which name woulf include the catalog name.

    At this point, I have made no significant progress in enabling the total backup of one of my 5 Element Organizer catalogs.

    In advance, I thank you for other suggestions which would be more efficient as well as your comments on the procedures listed above which I have not been able to test.

    Daniel-T

    Daniel-T
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices