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loraz87199843
Participant
July 22, 2018
Question

printer error

  • July 22, 2018
  • 1 reply
  • 531 views

when I first downloaded the software, as well as when I was trialing it I had no problem printing now after editing a photo it tells me I have to set up my printer except for the fact that there is no place that I see to set my printer, not to mention it printed right to that printer before. If I print from organizer without editing I have no issue. Which defeats the purpose of being able to edit a photo.

How do I fix this?

    This topic has been closed for replies.

    1 reply

    Peru Bob
    Community Expert
    Community Expert
    July 22, 2018

    It is due to a Windows Update.

    Use the registry fix here:

    Error: An integer between 50 and 8 is required | Elements | Windows 10

    aristvermont
    Participant
    July 26, 2018

    You are kidding right?  I am 71 yrs. old and you lost me.  So everyone who has this program and uses Windows 10 with new update is screwed?

    Peru Bob
    Community Expert
    Community Expert
    July 26, 2018

    If you don't want to fix it yourself, go here and use the chat option here:

    Contact Customer Care

    They should fix it for you if you allow them to take control of your computer.

    Please post back here about your experience with chat.