Printing problems with new printer

Report · Jan 12, 2017

I recently change my home printer, marking the new printer (different make / model) as default and deleting the old printer. But Photoshop Elements 15 initially "sees" the printer, but when "print" is pushed I get

and nothing prints

Report · Jan 12, 2017

Sorry for the inconvenience.

Please try resetting preferences once. To do so, launch Editor and go to Edit > Preferences (WIN) / Adobe Photoshop Elements Editor > Preferences (MAC)

In Preferences dialog, click on Reset Preferences on next launch.

Now try re-launching Editor and then use the new printer.

Let us know if issue still persists.

Thanks,
Anwesha

Report · Jan 16, 2017

That worked just fine. Thanks for the tip.

Don Grafton

Sent from my iPad