Skip to main content
Participant
October 25, 2017
Answered

Problems saving photographs

  • October 25, 2017
  • 1 reply
  • 306 views

I import images from several cameras and edit them in Elements 9.  Occasionally, and increasingly, I find that an image is saved in a file format that has no name and which I cannot open again in Elements although it will usually open in Camera Raw.  The file icon appears as a blank envelope with the top right corner turned down.  Unfortunately, although I can reopen in Camera Raw, when I change back to save it, whether as a JPEG or a TIFF file, it reverts to the unreadable format.  Can anyone please help me to understand what is happening and how to solve the problem.

    This topic has been closed for replies.
    Correct answer Peru Bob

    Have you tried to add .jpeg, .jpg, .png, .tif, or .psd after the file name and then try to open it?

    1 reply

    Peru Bob
    Community Expert
    Peru BobCommunity ExpertCorrect answer
    Community Expert
    October 26, 2017

    Have you tried to add .jpeg, .jpg, .png, .tif, or .psd after the file name and then try to open it?