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christopherm14959762
Participant
April 20, 2017
Question

Problems with Elements 15 contact sheet 2.

  • April 20, 2017
  • 2 replies
  • 627 views

I have just down-loaded the  updates for  Elements 15 on a  AppleMac computer OS10.12 and the contact sheet 2 has  gone missing with the  following caption,

Could not complete the  Contact sheet 2 because of a program error! any ideas on how to fix this  problem please?

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    2 replies

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    April 20, 2017

    That message usually happens if the source folder was deleted and/or renamed in between uses of the contact sheet II.

    The folder you want is in your User Library, not the system library.

    Click on your desktop, click on the Go menu and in Go to Folder paste the following

    ~/Library/Preferences/Adobe/Elements/15.0/Adobe Contact Sheet II

    Then Move to Trash the Adobe Contact Sheet Prefs

    Hopefully then the contact sheet II will work again.

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