Problems with windows 10 update

[chantalg26392369]

I have photoshop element 12 and 15 on my computer. Since last windows 10 update, version 12 doesn't work anymore, and version 15 works only partially. What can I do?

[99jon]

Quit Elements then try launching the Editor whilst simultaneously holding down the three keys on Windows (Ctrl+Alt+Shift)

After two or three seconds release the keys and you should see a pop-up to delete the prefs. Click “Yes” to delete the settings.

[Peru Bob]

If 99jon's suggestion doesn't work, try updating or rolling back your video driver directly from the card manufacturer's site.