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March 23, 2018
Question

Product serial number

  • March 23, 2018
  • 2 replies
  • 235 views

I have Photoshop elements 11 on an old computer.  I want to install it on a new computer, but it's not showing up as a registered product.  I'm not sure if I could have registered it with a different e-mail.  Is there anyway that I'm going to be able to locate a serial number so I can download it to my new computer?

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    2 replies

    John Waller
    Community Expert
    Community Expert
    March 23, 2018

    Moved from Photoshop forum.

    If the old computer is a Windows machine then try downloading and running Belarc Advisor

    Products: Belarc Advisor

    That'll reveal the serial numbers of whatever software is installed.

    Derek Cross
    Community Expert
    Community Expert
    March 23, 2018

    Best to post in the Photoshop Elements forum: Photoshop Elements