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jessm73107296
Participant
July 31, 2018
Question

PSE 15 crashes on opening jpgs

  • July 31, 2018
  • 2 replies
  • 233 views

Hi, my formerly fine PSE15 now crashes when opening jpgs (no error msg). I have Windows 10 installed.

After reinstallation of PSE15, but I still have the same issue (but happily that seems to have fixed the problem I had of Organiser not launching).

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    2 replies

    J
    jessm73107296Author
    Participant
    July 31, 2018

    Help! I now have more serious issues. After reinstalling, starting Organiser, which seemed to be working (having not been working before reinstall), I tried to open Editor. I had several BSODs, and now when I open PSE it opens for about 20 secs, I can’t do anything, then spontaneously closes. I tried the ResEdit thing mentioned below, but no change.

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    August 1, 2018

    Uninstall, use the Adobe Cleaner Tool, and reinstall:

    Use the Cleaner Tool to solve installation problems

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    July 31, 2018

    Try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

    If that doesn't work, try this:

    Error: An integer between 50 and 8 is required | Elements | Windows 10

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