PSE 15 - The application was unable to start correctly (0xc000007b) click Ok to close the application

[Larry Recht]

I purchased PSE/PE 15 and cannot get the application to launch.  I have already tried all of the steps listed below.  If anybody has any ideas, greatly appreciated as I am very frustrated with Adobe at the moment...

• Initial install from DVD - "The application was unable to start correctly (0xc000007b) click Ok to close the application"
• Tried reinstalling from the downloaded version - Still no luck
• Tried downloading the MSFT C++ stuff vcredist_x64 and vcredist_x86 and rebooting and reinstalling - Still no luck
• Tried copying the 2 dll files per the link about Lightroom_64-Bit_DLLs - Still nothing
• Tried going into Turn Windows Features on/off and enable everything for .NET framework 3.5 and 4.7 - Nothing
• Tried uninstalling everything C++, rebooting and uninstalling PSE15 w/Revo then reinstalling it and still nothing

Thanks in advance

Larry

[John Waller]

Which operating system?

[Larry Recht]

Windows 10 ver 1703 (Creator's)

I have PSE 12 installed and working fine for years.

Just tried installing Premiere Elements 15 with the same result

[rahulj78388123]

Hi,

Sorry for the inconvenience. Please try out following solutions:

Error code 0xc000007b

http://www.techcrises.com/how-to/how-to-fix-error-code-0xc000007b-in-windows-7-8-8-1/

This will resolve your issue. Your feedback is really appreciated.

Thanks,

Rahul

[nee.rai27]

Hi Larry,
Thanks for posting on Adobe forums.
The instructions given by Rahul should fix the issue but just in case if it doesn't work , You can also try these steps.
Please click on this link . It will download a zip package, which contains two files: msvcr100.dll and msvcr80.dll.
Extract the package contents to the following location

C:\Windows\System32.

Replace the files with the earlier ones available on the same location ,if it gives any popup.

Launch the program & it should fix the issue

Regards

Neeraj

[David265605235fb5]

Trying to reinstall 2021 Elements on a new Windows 11 laptop. The program runs fine on my 4 year old Windows 11 laptop. I'm receiving the same error as author Larry. Both links above to fix are no longer valid 8 years later of course. I can start Elements ok on new laptop however, when I try to start Photo Editor I receive the Application error mentioned above. Also copied the two files mentioned by "nee.rai27" from my old laptop to my new laptop systerm32 directory with no luck. After copy I closed Elements and rebooted, same error.