PSE 2020 can't find Canon scanner 9000F

Forum|Forum|6 years ago
January 2, 2020
2 replies
831 views

Hi, I have upgraded to PSE 2020 and are using Windows 10, 64bit. After installing PSE 2020 I can't find the scanner when I'm trying to scan using the procedure Archive>Import> Wia. In the former version of PSE there was a choice Archive>Import>Canon 9000F or Archive>Import>Wia.

Is there a solution for getting the scanner Canon 9000F visible as a choice in PSE 2020?

I'm using the latest drivers from Canon, Scangear 16.0.5

Stefan

Problem or error

This topic has been closed for replies.

Phinny

Legend

Is there a solution for getting the scanner Canon 9000F visible as a choice in PSE 2020?

Yes, open Organizer and go to Edit >> Preferences >> Scanner where you should be able to select it.

Walter_H

Legend

That only works when a connected scanner is powered on! I have a USB connected scanner that goes to sleep and turns itself off after some period of not being used. I have to power it on again in order for the Organizer to find it.

--Walter in Davie, FL

hatstead

Inspiring

Have you checked on the Canon web site to be sure that you have the latest driver, and/or have you called Canon support for help?

Is this scanner set as the default device on the computer?

Can you scan with the software that came with the scanner or that you downloaded at time of purchase?

stefanb28091339Author

Participant

Hi, yes I have checked with Canon. The scanner works with WIA software but I want to use Scangear because it's a much better software than WIA. It was possible in the former PSE 12. It disappeared when I installed PSE 2020. It probably has something to do with the fact that Scangear is TWAIN and not WIA. Maybe there is a fix for that.

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