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Participant
November 2, 2016
Answered

PSE 8 Error Code 150:30 After Time Machine Backup

  • November 2, 2016
  • 3 replies
  • 1994 views

I have gotten to error code 150:30 "Licensing has stopped working" in the past when opening PSE 8, but it always went away once I restarted. Recently, I tried out OS X El Capitan on my 2007 iMac and did not like it so reverted to 10.6.8 through a Time Machine Backup. Now I get error code 150:30 when I try to open it and it doesn't go away after a restart. I cannot find the FlexNet Publisher anywhere on my hard drive so I can't try most of the fixes Adobe lists. I'm not sure about reinstalling it, because I can't open the program to deactivate the serial number. Any advice on what I should do would be greatly appreciated!

    This topic has been closed for replies.
    Correct answer gener7

    If you have 10.6.8, this should be fairly easy.

    http://www.adobe.com/support/contact/licensing.html

    Just run the License Recovery.app according to the instructions. The download link is at the bottom.

    Gene

    3 replies

    July 2, 2019

    I have Yosemite 10.10.3. What do I have to do, and would it have to be different?

    gener7
    Community Expert
    Community Expert
    July 2, 2019

    Same instructions linked above, posts 11-18. No difference.

    July 2, 2019

    Please read my comment first before responding. This is different. Thank

    you.

    Participant
    April 25, 2018

    Hi Gene,

    Thanks very much for your help! I have downloaded the LicenseRecovery.app, but it will not run on my computer. After I open the app it says, "Application not responding".

    Do you know what could be going wrong?

    Thanks!

    -David

    gener7
    Community Expert
    Community Expert
    April 25, 2018

    Unless you have OSX 10.6.8, you cannot use the app file. It will not run on 10.7 or above.

    Follow the instructions for the License Recovery Python Script here:

    Carefully look at the steps before proceeding. Although it was originally for Photoshop CS4, it can fix the PSE 8 license.

    150:30 screenshot guide

    https://forums.adobe.com/thread/1714695   Posts 11-18

    gener7
    Community Expert
    gener7Community ExpertCorrect answer
    Community Expert
    November 2, 2016

    If you have 10.6.8, this should be fairly easy.

    http://www.adobe.com/support/contact/licensing.html

    Just run the License Recovery.app according to the instructions. The download link is at the bottom.

    Gene

    Participant
    November 2, 2016

    Thanks for taking the time to help me. When I double click the launcher, it opens in Terminal. When I type my Mac password, it says, "Josh is not in the sudoers file. This incident will be reported." Josh is the name my computer was set up under and the password I entered is the only password I have for my computer. Any ideas of what I could be doing wrong?

    Participant
    November 2, 2016

    Look at you user accounts. Do you have an account called "Admin"?  Sign in as Admin.

    Does your user account allow you to administer your computer?  Under Admin, you may need to change your user account to do that.

    If that does not work, visit the Apple support forums or if you are close to an Apple Store, set an appointment.


    Wow! You are so good--it worked perfectly after I allowed my account to administer. I had no idea it wasn't already set up that way. Thank you SO much!!!