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Participant
November 2, 2016
Question

PSE14 Organisor won't open

  • November 2, 2016
  • 5 replies
  • 511 views

adobe have asked me to post this again PSE14 organiser wonr open message shows. "Photoshop elements is open but not responding. To open a new instance you must first close the existing photoshop elements process, or restart your computer".

    This topic has been closed for replies.

    5 replies

    Participating Frequently
    November 10, 2016

    Hi,

    Sorry for the inconvenience caused.

    An update to Photoshop Elements 14 is now available on Mac App Store that has the fix of Elements Organizer launch issue on MAC 10.12.

    Requesting you to please install this update and let us know if you are still facing any issue.

    Thanks,
    Anwesha

    99jon
    Legend
    November 9, 2016

    Go to your app store down loads. An update is now available.

    Participating Frequently
    November 3, 2016

    Sorry for the inconvenience.

    We are working towards resolving this issue and shall let you know once we have an update.

    Thanks,
    Anwesha

    99jon
    Legend
    November 2, 2016

    Try sending the app to the trash and then re-download from your app store purchases. Let us know if that works.

    robertr69Author
    Participant
    November 2, 2016

    Message still appears

    99jon
    Legend
    November 2, 2016
    MichelBParis
    Legend
    November 2, 2016

    robertr69 wrote:

    adobe have asked me to post this again PSE14 organiser wonr open message shows. "Photoshop elements is open but not responding. To open a new instance you must first close the existing photoshop elements process, or restart your computer".

    And what happens when you reboot your computer and start the organizer from scratch?

    robertr69Author
    Participant
    November 2, 2016

    Message still appears

    Sent from my iPhone